| Rejection Message | Please Troubleshoot by Checking: |
| REJECTED: Your buying power will be below zero ($0.00) if this order is accepted. | - Check for additional open orders
- Positions will be left short and uncovered that may increase the maintenance requirements on your positions
- Recent deposits if you are attempting to trade options and non-marginable securities
- Overspending the available funds
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| REJECTED: These shares are currently non-negotiable | - Shares May be in Safe Keeping
- Due to recent transfer
- DTC settlement
- For more information please call Trade Desk 1-800-672-2098
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| This order may result in an oversold/overbought position in your account. | - Check for additional open orders
- Positions may be left short and uncovered
- Quantity of sale is greater than your current holdings
- If you are using the mobile app and you are adding to a position please check to make sure the order isn’t set “to close” when it should be set “to open”
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| REJECTED: Limit price is too aggressive | - Limit Price is on the wrong side of the market and too far past the current price and would be filled immediately
- Change Limit price to appropriately reflect current pricing or if you are attempting to place a stop order for protection please check “order type”
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| REJECTED: Invalid Price | - Options under $3.00 need to be input in 5 cent increments, Options over $3.00 need to be input in 10 cent increments
- Spread trade credits cannot exceed the width of the strikes
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| REJECTED: order single reject No IPO ADT/AHT. No Print (broken option) | - IPO’s do not trade in afterhours
- Please contact the Trade Desk at 1-800-672-2098
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| REJECTED: Unresolved Symbol | - Market Makers did not accept that symbol and order will need to be re-routed, Please call the Trade Desk at 1-800-672-2098
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| REJECTED: This stock is not available to borrow. If you want us to try to locate it for you, please call our trade desk. | - This Security may be Hard to Borrow (HTB)
- This security may be Not available to Borrow (NTB)
- There may not be liquidity to borrow shares for you Please contact the Trade Desk for assistance locating shares- 1-800-672-2098
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| REJECTED: You will open a prohibited position with BP: Illegal -1 shares | - Check for additional open orders
- Sales for securities that are in greater quantity that your current holdings
- Options may rematch after the trade in question, causing a resulting position that exceeds your option approval level
- Trade could result in a short position in a cash or IRA account
- You can check your margin and options privileges under the "Client services >General" tab on the TD Ameritrade website
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| REJECTED: On this account you cannot open new equity positions. | - Please contact the Trade Desk at 1-800-672-2098
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| REJECTED: You are not allowed to short stock on a cash account. | - Cash and IRA accounts are not allowed to enter short equity positions. In order to enter a short equity position a Margin Upgrade request may be needed.
- You can apply for margin privileges under the "Client services >General" tab on the TD Ameritrade website
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| REJECTED: One or more orders from allocation group were rejected. | - Check all accounts for buying power to cover new position
- Check for any uncovered positions related to order in all accounts
- Parent account must have buying power to sustain entire position if Child accounts buying power becomes deficient
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| REJECTED: On this account you cannot open new positions | - If you have questions about this please call the Trade Desk at 1-800-672-2098
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| REJECTED: Cannot cancel order | - Order may already be filled at the exchange waiting on feedback message from the exchange on status
- To request a manual order status please call the Trade Desk at 1-800-672-2098
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| REJECTED: You are not allowed to short stock on account with netliq below $2000 | - The minimum net liquidation value must be at least 2,000 in cash or securities to short equity positions
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| REJECTED: You are not allowed to use margin to buy stock on account with netliq below $2000 | - The minimum net liquidation value must be at least 2,000 in cash or securities to utilize margin
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| Futures | |
| REJECTED: You will exceed your futures position limit by making this trade. | - Appreciating or funding the account can result in account value exceeding the futures position limit
- Call the Futures Trade Desk to request an adjustment to the futures position limit at 1-800-672-2098
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| REJECTED: FUTURE order cannot be validated, because margin is not available. Please call thinkorswim trade desk. | - This product may be illiquid and missing the ability to use margin
- Call the Futures Trade Desk to resolve at 1-800-672-2098
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| REJECTED: On this account you cannot open new futures positions. | - Possible trading restriction or missing paperwork
- Call the Futures Trade Desk to resolve at 1-800-672-2098
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| REJECTED: No futures trading is allowed on this account | - This account may not be approved for futures
- Please call the Futures Trade Desk to discuss adding futures 1-800-672-2098
- You can check your Futures and Options privileges under the "Client services >General" tab on the TD Ameritrade website
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| REJECTED: Please use active month | - The contract selected may be in a delivery period
- Contracts in delivery are no longer tradable
- Re-enter an order for an actively trading contract
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| REJECTED: Futures options are not allowed on this account | - This account has not been approved to trade futures options
- Tier 3 options approval is required to trade options on futures
- If your account is enabled for full options approval and futures trading, please contact the Futures Trade Desk at 1-800-672-2098
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| REJECTED: Futures price is outside price band (Upper band 0.00, lower band 0.00) | - The order price is too far from the current price of the contract
- The exchange rejects orders if they are outside a certain price range
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| Forex | |
| REJECTED: No forex trading is allowed on this account | - This account may not be approved for forex
- Please call the forex trade desk to discuss adding forex
- You can check your forex and options privileges under the "Client services > General" tab on the TD Ameritrade website
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| REJECTED: Your forex buying power will be below zero ($0.00) if this order is accepted | - Check for additional open orders
- Overspending the available funds
- Make sure the funds are available in the futures sub-account
- Transfers can be done on the TD Ameritrade website
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| REJECTED: StatusReason: 75 OrderStatusReason: 49 Text: The trigger price for your non-guaranteed order must be set outside the ‘not between’ values shown. | - Limit price for the order is within the bid and the ask spread
- The exchange does not accept these orders
- Send a market order to fill at the current bid or ask or set a limit outside of the current bid or ask
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