FAQ - Charts

What is the difference between thinkorswim® Charts and ProphetCharts®?

There are two distinct charting packages within the thinkorswim® platform; one called thinkorswim® Charts and one called ProphetCharts®. The majority of basic charting functions and features are available in both packages. Personal preference is the primary determining factor concerning which package a given user decides to use. For example, with thinkorswim® Charts you have the ability to add customizable studies by using thinkScript® whereas this is not available in Prophet®. However, ProphetCharts® have more options to search and display candle patterns. If one of the two of these is of particular interest to you, this might be the package that you begin with.


For a brief overview of the main differences between thinkorswim® Charts and ProphetCharts®, see below:

  1. Prophet® adjusts chart prices retroactively for dividends, thinkorswim® does not.
  2. Different data capture sequences
  3. Different data vendors
  4. Different visual architecture
  5. Subtle differences/nuances in formula weightings, etc...

How do I remove volume from a thinkorswim® Chart?

To remove volume entirely from a TOS chart, go to the top-right hand corner of the charts window and click on the “Style” button. On the drop-down menu, select “Settings”. On the new menu that comes up, click on the tab at the top of the page that corresponds with the type of security you are charting (e.g. equities, options, futures) and at the top-right of the tab’s section you will see a checkbox that says “Show Volume Sub graph”. Un-check this and click “OK" to remove volume graph of the securities from that chart.

How do I link a watchlist and chart?

Pull up your watchlist in the left sidebar Gadgets. In the upper right-corner of the watchlist, click the chain link icon to the right of the symbol entry box to select a color. Next, pull up Charts tab and choose the same color by clicking the same chain link icon to the right of the symbol entry field. Your watchlist and thinkorswim® Chart are now linked so you may easily scroll through or click a symbol on your watchlist and it will automatically populate on the chart.

You can utilize the linking feature throughout the platform such as on the Trade tab, Analyze tab, MarketWatch tab, and Tools tab. Please note that the linking function is not supported by ProphetCharts®.

How can I customize my charting preferences?

Clients can customize their preferences by utilizing the various studies, drawings, and settings and saving their settings. You can save your chart layout by clicking on the grid drop down menu at the upper right of the page and selecting “Save Grid As …” You can also utilize this grid to choose how many charts you wish to display on the monitor.

Within the Style dropdown box in the right corner, clients are able to choose their aggregation type between Tick, Time and Range. Also, they can choose whether to record the chart either intraday or daily. Once determined, you can save the style within the same menu.

Finally, clients may employ any number and combination of drawings and studies and save these separately in the same way within each dropdown box.

How do I overlap volume on my chart?

In thinkorswim® Charts, go to Style>Settings>General>Layout and check the box next to ‘Overlapped Volume’. If you would like to turn this feature off, simply uncheck the box. Then, click ‘Apply’ and ‘OK’.

ProphetCharts® do not support this functionality.
 

How do I remove volume from the chart?

In thinkorswim® Charts, go to Style>Settings and then select one of the corresponding tabs: Equities, Options, Futures and/or Forex, then uncheck the box next to ‘Show Volume Subgraph’.

In Prophet®, go to the left sidebar and expand the ‘Quick Toggles’ module and check the box next to ‘Hide Volume Pane.’ If you do not have this module on the left sidebar, go to Chart Settings>Modules and check the box next to ‘Quick Toggles’.

How do I view the extended session for pre-market and post-market trading?

In thinkorswim® Charts, go to Style>Settings then select the Equities, Options, and/or Futures tab and check the box next to ‘Show Extended Session’. You may also consider checking the box next to ‘Highlight Extended Session’ so it is easier to differentiate between normal market hours and extended trading hours. Keep in mind, daily charts do not show the extended session so you will need to switch to an intraday chart. To select an intraday chart, choose from the shortcut aggregation button located along the top of the chart next to the Style button. Or, go to Style>Intraday and choose the appropriate aggregation period.

ProphetCharts® do not show the extended session.
 

How do I add an expansion area to my chart?

In thinkorswim® Charts, go to Style>Settings>Time Axis and click the arrow in the drop down box next to ‘Expansion Area’ to make the appropriate selection. To choose your own custom number of bars, click in the drop down field and enter the appropriate number. Then, click ‘Apply’ and ‘OK’.

In Prophet®, navigate to the lower left corner of the chart and click the icon that looks like a box with a grid and small arrows pointing outward. A grey box will appear on the chart with instructions to click and drag the corners or edge handles that appear on the chart and click inside the chart graph when you are finished.

How do I view implied volatility in Prophet®?

Go to the left sidebar and expand the ‘Option Controls’ module and check the box next to ‘Avg. Imp. Volatility’ if viewing stock/ETFs or indices. For options, check the box next to ‘Implied Volatility’. If you do not have this module on the left sidebar, go to Chart Settings>Modules and check the box next to ‘Option Controls’.

How do I import my thinkorswim® watchlist(s) to Prophet®?

First in your thinkorswim® account, pull up your watchlist from the left sidebar watchlist gadget or through MarketWatch>Quote. Next, click the grey dot in the top left corner of the watchlist and select ‘Export.’ Be sure to save the file in CSV format to an easily accessible location on your computer, such as the Desktop. Then, pull up Prophet® and navigate to the menu bar above the chart and click Watch Lists>Import and select the CSV file you saved to your computer. The watchlist will now appear in the left sidebar of Prophet® in the modules section, ‘Watch Lists.’

Keep in mind, not all symbols are supported in Prophet® so there may be some that are not imported with your watchlist. Before you complete the import, you may want to review the CSV file and adjust any futures symbols as they must be in a specific format (i.e. @ESU2).

Where can I find the Autochartist tool on the platform?

We have integrated the Autochartist candle patterns through ProphetCharts® on the platform. Navigate to Charts>Prophet>Patterns to locate this tool. Please note that this feature only scans for stocks and ETFs.

How do I setup a comparison chart of multiple symbols?

In thinkorswim® Charts, enter the first symbol in the symbol field of the chart. Then, go to Studies>Add Study>Compare With and choose a symbol within the default list or choose ‘Custom Symbol.’ In the ‘Custom Symbol’ pop-up box, add the second symbol you wish to compare. Repeat this process as necessary to add additional symbols. If you would like to view your chart as a percentage comparison as opposed to a price comparison, go to Style>Settings>Price Axis and check the box next to ‘Show Price as Percentage.’ Then, click ‘Apply’ and ‘OK.’

In Prophet®, pull up the first symbol in the symbol field of the chart. Then, go to Chart Settings>Comparison Chart and select from the list of index symbols provided or ad your own symbol. You can add additional symbols as well. If you would like to view your chart as a percentage comparison as opposed to a price comparison, click the radio button next to ‘Percentage Comparison’ chart. Once you are satisfied, click ‘Close.’

How do I create a ratio chart?

You can create a ratio chart in ProphetCharts® by going to Chart Settings>Ratio Chart and entering the formula in the pop-up window that appears. The formula will need to be entered within parentheses (i.e. GOOG/AAPL). You can also simply enter this formula into the symbol field directly to pull the chart.

What do the different candle colors represent in Prophet®?

  1. Black candle (solid black) = higher close than previous candle but lower close than the opening of its own candle.
  2. Black hollow candle = higher close than previous candle and higher close than the opening of its own candle.
  3. Red candle (solid red) = lower close than previous candle and lower close than opening of its own candle.
  4. Red candle hollow = lower close than previous candle but higher close than the opening of its own candle.
     

How can I view futures products in Prophet®?

You will need to enter the full root symbol of the particular futures product with an “@” in front of the symbol (i.e. @ESU2). You can view all supported products by pulling up the ‘Futures’ module in the left sidebar of Prophet®. If the ‘Futures’ module is not already displayed, go to Chart Settings>Modules and check the box next to ‘Futures.’

Why can’t I view all futures products supported on the thinkorswim® platform in ProphetCharts®?

The reason you cannot view all futures products is because the ProphetCharts® application does not support ICE products, please see https://www.theice.com/products.jhtml. You can view all supported products by pulling up the ‘Futures’ module in the left sidebar of Prophet®. If the ‘Futures’ module is not already displayed, go to Chart Settings>Modules and check the box next to ‘Futures.’

How do I have multiple studies overlap below the chart?

If you would like to view multiple studies in one lower subgraph below the chart, go to the upper right corner of the chart and click Studies>Edit Studies. Here you will see all of your lower studies listed, each with an individual label titled "Lower". Drag and drop the lower studies you would like to overlap until they are all share the same lower panel, then select OK.

How do I switch to a Range or Tick Chart?

Go to Charts and click on Style>Time Frame Setup>Time Frame>Aggregation Type and select your preference from here. You can also adjust things like Time Interval, Aggregation Period, or Price Range from this window as well.

How do I change my chart background?

Go to Charts and click on Style>Settings>Appearance and expand the “Common” tab. From here you can select the background color under “Other.”

Why aren’t earnings or dividends showing on my chart?

Please make sure that these are enabled by clicking on Style>Settings>Equities tab and check mark “Show Corporate Actions.”

How can I view a bid/ask chart instead of Last?

Go to Charts and click Style>Settings>Equities, Options, Futures or Forex and click the drop down menu next to ‘Price Type’ to make the desired change.

How do I enable/disable the company logo on charts?

Go to Charts and click Style>Settings>General>Display and check or uncheck the ‘Show Symbol Logo’ setting.

How do I change the direction of an arrow drawing on my chart?

First, go to Charts and select Drawings>Arrow, then move your cursor to the desired location and click to place the drawing. Once placed, right click directly on the arrow drawing to reveal a drop down menu. Select "Edit Proprties" and a new window will appear where you may select the preferred direction you would like the arrow to point.

On Prophet Charts, why can’t I view the entire futures contract like I can on thinkorswim charts?

In order to view the entire rolling contract of /ES for example, please try entering @ES1600.  Just add 1600 to the future you are attempting to view.

Why don’t trend lines stay in the same place when I switch to different time frames on my chart?

Drawings are designed to retain a starting point and an ending point. These points are based off of time and price, the drawing simply connects the points. A trend line for example, has a slope associated with it and the angle of the line is dependent on how much space is in between the start and end points you select for that line. In other words, the angle of the line will vary due to the changing amount of space in between the points when switching through different aggregations.